Archive for the 'outlook' Category

Cannot start Microsoft Office Outlook

A great way to start a Monday morning after a break is to not be able to check your email. I fired up Outlook, and got the error “Cannot start Microsoft Outlook. Cannot open the Outlook window.” (see below)

11-30-2009 8-49-58 AM

After some searching around, I came across a solution that fixed the problem.

I ran the following command in a Run box:

Outlook.exe /resetnavpane

Once I ran that command, Outlook opened with an error informing me that the data file for my mailbox wasn’t closed properly (see below). After it ran its check, Outlook opened fine.

11-30-2009 8-50-41 AM

Multiple Exchange Accounts in Outlook 2010

It seems that Outlook 2010 will have support for multiple exchange mailboxes. After reading through some of the post comments, it does look like it will have support for caching on the extra accounts and that the max number of exchange accounts as of now is 3. That number may change by the time it hits the shelves.

I did have a couple of questions though.

1) Is Exchange 2007 going to support this? As of now, I don’t see how you can attach another mailbox to an existing user with a mailbox. Unless a future service pack will address this issue, I have a feeling only the next version of Exchange will support this. Please correct me if I am wrong.

2) How are Windows Mobile phones going to handle multiple mailboxes?

These questions have been asked in the comments, but they haven’t addressed them yet.

Opening a shared Outlook 07 calendar from Outlook 03

We are slowly in the process of upgrading all of our user’s Office 2003 installations to Office 2007. During this transition phase, we came across an issue where users who are on Outlook 2003 are not able to view shared calendars from Outlook 2007. When you share a calendar in Outlook 2007, an email with a link to the calendar is emailed to the user you are trying to share it with. Unfortunately, Outlook 2003 users can’t simply click the link and open up the calendar.

Microsoft’s Knowledge Base Article 912265 deals specifically with this issue. Essentially, you have to share the mailbox – yes the mailbox – with the user you are trying to share the calendar with. Only the reviewer permissions is necessary, so you need not worry about them reading your email. Next, share your calendar by adding the user in the permission tab, and assigning them the appropriate permission level. If you need a description of the permission levels, go here and expand the section under step 4.

One thing that Microsoft left out of their documentation is what to do when you want to share a calendar that isn’t your initial calendar – I refer to this as the “default” calendar even though that probably isn’t the proper term. Again, with Outlook 07 to Outlook 07, it’s very simple since an email link is sent to the user. However, the process to share those calendars with Outlook 03 is a little different.

As previously mentioned, you have to share the mailbox with the user and assign them the reviewer level. The next step is to share your “default” calendar. If you don’t want the user to see your appointments, then give them reviewer access as well. Once these two steps have been completed, then you can share your newly created calender to the user with the permission level you want them to have.

Even though the user will see your mailbox, your “default” calendar, and the shared calender in their list, they won’t be able to view anything without having the appropriate permission level.

Outlook Desktop

Outlook Desktop places your Outlook calendar on the desktop and pin it so that it’s always visible. There are options to set the transparency so that you can see your desktop.

KEMMAPI.dll error when starting Outlook

I recently uninstalled Logitech’s SetPoint software for my mouse from my Windows XP machine. After uninstalling it, I started receiving the following error every time I started Outlook (see image below as well).

The Add-in “Redemption Helper Outlook Extension: (C:Program FilesLogitechSetPointKEMMAPI.dll) cannot be loaded and has been disabled by Outlook. Please contact the Add-in manufacturer for an update. If no update is available, please uninstall the Add-in.

kemmapidll.jpg

After searching around the net for a bit, I came across a solution that worked: delete the file named extend.dat from the C:Documents and SettingsusernameLocal SettingsApplication DataMicrosoftOutlook folder. Replace username with your username. That solved the problem.

How to synchronize Microsoft Outlook (multiple locations), Google Calendar, Gmail, iPod, and mobile phone with Funambol / ScheduleWorld

The Holy Grail of Synchronization: How to synchronize Microsoft Outlook (multiple locations), Google Calendar, Gmail, iPod, and mobile phone with Funambol / ScheduleWorld.